Privacy policy

Japhia's Group Inc. is a holding group with divisions across healthcare, employment, travel, hospitality, real estate, beauty and automotive services. This policy covers our booking app and the consultation services booked through it.

Information reaches us when you book a consultation, ask for a call back, subscribe to opportunity alerts or pay a consultation fee. It is sent off your device to our servers, and it is encrypted in transit.

You do not need an account to book a consultation, and booking does not create one. The only accounts in the app are staff accounts and member accounts set up by our head office using an email already on record.

The table below uses the same categories as the Google Play Data safety declaration for our Android app, so the two always agree. It also says whether a type is required to use the feature it belongs to, or optional.

Passwords are handled by our authentication provider and are never visible to us. Card numbers are entered on our payment provider's secure checkout, so we only ever store the amount, currency, status and reference of a fee.

To confirm, reschedule and deliver the consultation you booked, and to contact you about it.

To send transactional emails, such as booking confirmations and account messages.

To send opportunity alerts you asked for. You can stop these at any time from the unsubscribe link in the email or the email preferences page.

To respond to a call-back request or an enquiry you send us.

To open access to the opportunities board once a consultation fee has been paid under your email address.

To keep records for accounting, prevent misuse of the booking system and meet our legal obligations.

We do not sell your personal information, and we do not use it for advertising. We do not use your booking notes for any purpose other than delivering the consultation you requested.

Our payment provider, to take the consultation fee and confirm that it was paid.

Our hosting and email providers, which store the app's data and deliver its emails on our behalf.

A consultant or staff member at the relevant division, who needs your details to run the session.

Authorities, where the law requires it.

We do not run advertising or third-party tracking cookies. Your browser stores a sign-in token so you stay logged in, and your email preferences are kept server-side. Clearing your browser storage simply signs you out.

Bookings and payment records are kept while they are needed to deliver the service and for our accounting records. Alert subscriptions are kept until you unsubscribe. You can ask us to delete your account and the data attached to it at any time.

You can update your details, delete your account from account settings, unsubscribe from alerts, or ask us for a copy of what we hold about you. Write to us at the address below and we will respond within a reasonable time.

The steps for deleting your account, and the data that is deleted or kept, are set out on our delete your account page.

Our consultations are for adults. The app is not directed to children under 13, and we do not knowingly collect their information.

If this policy changes, we will update the date at the top of this page. A change in how we use your data will be communicated to registered users by email.