Terms of service

These terms govern your use of the Japhia's Group Inc. booking app and the consultations booked through it. By using the app or booking a session, you agree to them. If you do not agree, please do not use the app.

The app is operated by Japhia's Group Inc., a holding group whose divisions cover healthcare, employment, travel, hospitality, real estate, beauty and automotive services.

A consultation is a private advisory conversation with a member of the relevant division. It is not a diagnosis, a legal opinion, a medical treatment, a job offer or a guarantee of any outcome, and no professional relationship is created beyond the session itself.

You are responsible for the decisions you take after a consultation. Where a decision needs a licensed professional in your jurisdiction, please consult one.

You book a specific consultation, date and time. A booking is held as pending until it is confirmed, and each booking has a reference you can use to look it up.

Times are shown in Eastern Time. Please check the time in your own time zone before booking.

You are responsible for the accuracy of the name, email address and phone number you give us. We use the email address on the booking to send confirmations, reminders and any rescheduling notice.

The consultation fee is $50 CAD. It is charged in CAD through our payment provider's secure checkout. We never see or store your card number.

Your booking's fee is shown as paid only after our payment provider confirms the charge to us. A payment that fails or is abandoned leaves the booking unpaid and the session may be released.

A paid consultation also opens access to the opportunities board under the email address the fee was paid with.

If you need to move or cancel a session, contact us at the address below as early as you can, and at least 24 hours before the start time.

If we have to cancel or move a session, we will tell you using the contact details on the booking and offer a new time or a refund of the fee.

Refunds beyond these cases are at our discretion, except where the law requires otherwise. Refund requests are handled through our payment provider.

You may need an account to open parts of the app, such as the opportunities board. Keep your password confidential and tell us promptly if you believe your account has been used without your permission.

One account is for one person. Do not share your sign-in details, and do not attempt to access another person's account or records.

You can delete your account at any time from account settings; what is deleted and what we keep is set out on our delete your account page.

Do not use the app to send unlawful, abusive, misleading or harassing content, to book sessions you do not intend to attend, to scrape or copy its content, or to interfere with its operation or security.

We may suspend or close an account, or refuse a booking, where these terms are broken or where we reasonably believe the app is being misused.

The app, its text, its design and the Japhia's Group Inc. name and marks belong to us or our licensors. You may use the app for your own consultation and job-search purposes, but you may not republish its content as your own.

Anything you send us, such as notes on a booking, stays yours. You give us permission to use it to deliver the consultation you asked for.

Listings on the opportunities board, including career openings, describe opportunities offered by Japhia's Group Inc. or by organisations we work with. We present them in good faith but cannot guarantee that a listing stays open, or that an application will be successful.

Some listings link to sites we do not operate. Their own terms and privacy practices apply once you leave our app.

We work to keep the app available, but it is provided as it is. We may change, suspend or withdraw a feature, and we do not promise uninterrupted or error-free operation.

To the extent the law allows, we are not liable for indirect or consequential losses, or for loss of profit, opportunity or data, arising from your use of the app or reliance on a consultation.

Where liability cannot be excluded, our total liability for a booking is limited to the fee you paid for that booking.

How we collect and use your information is set out in our privacy policy, which forms part of these terms.

If these terms change, we will update the date at the top of this page. A material change will be communicated to registered users by email before it takes effect.

These terms are governed by the laws of the Province of Ontario, Canada, and the courts of that province have jurisdiction over any dispute, without affecting any right you have under the consumer law where you live.